Privacy Policy
Privacy Policy
POSIO (“Company,” “we,” “us,” “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit the posio.com website or engage with our services (collectively referred to as “Services”). It does not apply to information collected offline or through third parties linked or accessible from the Services. By using these Services, you agree to the terms of this Privacy Policy.
Items of Personal Data and Method of Collection
- Personal Data Collected:
- Contact Information: Name, email address, company information, demographic details (city, country), and other relevant information to facilitate communication.
- Usage Data: Browser type and version, operating system, Internet Service Provider, IP address, and access details (date and time).
- Methods of Collection:
- Submission through emails or website forms
- Participation in events such as exhibitions
- Interaction via social media channels (SNS)
- Automatic collection during navigation through posio.com
- Cookies:
Small text files stored on your device to enhance user experience. Cookies collect data such as IP addresses, navigational data, and server details.
- Usage: We use cookies like Google Analytics for website analysis to improve our Services.
Purpose of Collection and Use of Personal Data
- Usage Purposes:
- Providing and improving our Services, including new developments
- Technical support, purchase, and delivery based on customer needs
- Handling inquiries, complaints, and notifications
- Event participation verification, marketing, and advertising
- Statistical analysis of service usage for enhancement
- Ensuring privacy protection and service quality
- Data Disclosure:
- We do not disclose personal data to third parties or use it for purposes beyond this policy without explicit consent.
Disposal of Special Categories of Personal Data
- We do not collect sensitive personal data (e.g., race, ethnicity, political views, or health status) unless necessary and with prior consent.
Retention and Use of Personal Data
- Data Retention:
- Personal data is retained only as long as necessary to fulfill the purpose of its collection or as required by legal obligations.
- Retention Periods:
- VOC-related data: 1 year
- Contract and withdrawal records: 5 years
- Payment and supply records: 5 years
- Consumer complaint records: 3 years
- Customer Access:
- Customers can request access, rectification, or erasure of their personal data by contacting us.
Customer’s Rights
- User Rights:
- Access, rectify, or erase personal data upon request and identity verification.
- Requests for rectification will be communicated to third parties if applicable.
- Right to Object:
- Users may object to data processing for marketing purposes, except where necessary for legal claims or legitimate interests.
Processing of Children’s Personal Data
- Our Services are not intended for individuals under 13 years of age. If you are under 13, please refrain from providing personal data.
Third-Party Links
- The Services may contain links to external websites. We are not responsible for their privacy practices. Please review their privacy statements independently.
Do Not Track Signals
- While you can configure your browser to refuse cookies or send a “Do Not Track” signal, disabling cookies may impact website functionality. We do not currently respond to “Do Not Track” signals.
California Privacy Rights
- California residents may request information about personal data usage under California law. For details, contact info@posio.com.
- Information regarding disclosure for direct marketing purposes is also available upon request.
Contact Information
For questions about this Privacy Policy or your personal data, contact us at:
Email: info@posio.com
Policy Updates
- By using our Services, you agree to this Privacy Policy. The Company may update it periodically. Continued use of the Services signifies acceptance of the revised policy.
- Last revised: July 20, 2024.