Privacy Policy

POSIO (“Company,” “we,” “us,” “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit the posio.com website or engage with our services (collectively referred to as “Services”). It does not apply to information collected offline or through third parties linked or accessible from the Services. By using these Services, you agree to the terms of this Privacy Policy.

Items of Personal Data & Method of Collection

Personal Data Collected

Contact Information

Name, email address, company information, demographic details (city, country), and other relevant information to facilitate communication.

Usage Data

Browser type and version, operating system, Internet Service Provider, IP address, and access details (date and time).

Methods of Collection

Small text files stored on your device to enhance user experience. Cookies collect data such as IP addresses, navigational data, and server details. We use cookies like Google Analytics for website analysis to improve our Services.

Purpose of Collection & Use of Personal Data

Usage Purposes

Providing and improving our Services, including new developments

Technical support, purchase, and delivery based on customer needs

Handling inquiries, complaints, and notifications

Event participation verification, marketing, and advertising

Statistical analysis of service usage for enhancement

Ensuring privacy protection and service quality

Data Disclosure

We do not disclose personal data to third parties or use it for purposes beyond this policy without explicit consent.

Disposal of Special Categories of Personal Data

We do not collect sensitive personal data (e.g., race, ethnicity, political views, or health status) unless necessary and with prior consent.

Retention & Use of Personal Data

Personal data is retained only as long as necessary to fulfill the purpose of its collection or as required by legal obligations.

Retention Periods

1 Year VOC-related data

5 Years Contract and withdrawal records

5 Years Payment and supply records

3 Years Consumer complaint records

Customer Access

Customers can request access, rectification, or erasure of their personal data by contacting us.

Customer's Rights

User Rights

Right to Object

Users may object to data processing for marketing purposes, except where necessary for legal claims or legitimate interests.

Processing of Children's Personal Data

Our Services are not intended for individuals under 13 years of age. If you are under 13, please refrain from providing personal data.

Third-Party Links

The Services may contain links to external websites. We are not responsible for their privacy practices. Please review their privacy statements independently.

Do Not Track Signals

While you can configure your browser to refuse cookies or send a "Do Not Track" signal, disabling cookies may impact website functionality. We do not currently respond to "Do Not Track" signals.

California Privacy Rights

California residents may request information about personal data usage under California law. For details, contact info@posio.com. Information regarding disclosure for direct marketing purposes is also available upon request.